Terms and Conditions

Before making any booking with The Vine, please ensure you are over 18 at the time of your holiday. By booking with The Vine you, the client confirm that you accept and understand that The Vine will not be liable for any loss, damage, action, claim, costs or expenses which may arise in consequence of your participation in the holiday.

Legal Jurisdiction & Contract

All terms and conditions between clients and The Vine under the jurisdiction of the courts of South Africa. The Vine is a legally registered and insured company – Reg no 2017 / 360304 / 07

Services

The Vine acts as a supplier of the services in the holiday itinerary, some of the services provided within that itinerary are from third party suppliers such as accommodation, food and transportation. The Vine has researched to the best of its ability the quality and safety of these providers, in the event of any unforeseen circumstances, accident or event due to the actions of a third party The Vine shall not be held liable. Any other services provided by external suppliers that are outside of the itinerary (such as meals not included, flights etc.) are not part of the holiday you book with us and therefore, we are not responsible for those services or any complaints arising from them.

Travelling

Participants assume complete and full responsibility for travelling to and from a Vine holiday, and hereby release any duty of checking and verifying any passport, visa, vaccination or other entry requirements for each destination, as well as all safety or security conditions at such destinations. Failure to arrive at the designated start time and location of the holiday stated in the itinerary will mean the participant will forfeit the entire value of the holiday. You, the client will need a valid passport if travelling outside your country of residence and since some of the trips move through a few countries you will need to keep this on your person for the duration of the holiday. You will also need to ensure if any required permits or VISA’s are required.

 It is highly recommended that you are insured against medical expenses, injury, illness, death, cost of repatriation and personal accident risks, for any holiday with The Vine or whilst travelling in South Africa. This must include sufficient and suitable cover for the activities to be undertaken during the trip.

Deposit

Your booking must be accompanied by a deposit of 25% of the trip cost per person. Or if booked within 28 days (4 weeks) of the date on which the trip starts by the full payment. This deposit is non-refundable if you choose to cancel. When The Vine has received your initial payment, your booking is accepted. You will be sent a booking confirmation receipt together with further information regarding the activity you have booked. Payment preferences are for cheque or direct bank transfer and you are responsible with any associated banking fees in regards to us receiving the payment.

Balance Of Payment

This is due 28 days (4 weeks) prior to the activity start date. If full payment is not received by this date The Vine reserves the right to cancel your booking without a refund of the deposit made

Complaints

If you have any complaints whilst on holiday, you must immediately inform your lead runner or Owner – Innes Smith who will use all efforts to remedy it. If you remain dissatisfied, you must make full details of the complaint known to us in writing within 28 days of the end of your holiday. If you fail to follow this simple complaint procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. A client leaving a trip at any stage, for whatever reason, will not be entitled to any refund or compensation unless agreed by the Owner of The Vine.

Lead Runners

Lead runners are there to attempt to solve any problems for the benefit of the group as a whole. By making payment for this trip signifies your acceptance of the Leader’s authority to make decisions affecting the group or individuals. For instance, he/she may require an individual to leave the group if he/she believes that person’s health is at risk, inadequate fitness, if an illegal act is committed, or their behaviour becomes detrimental to the safety, enjoyment or well-being of the group. Should the Leader take such action, that person would not be entitled to any refund. At the same time each client is entirely responsible for their own safety and well-being on the route, the Lead Runner has a duty of care to each client, beyond those there are no legal obligations or responsibilities to a client, rather is there to assist the group where possible during the holiday.

Team Ability

We endeavour to match the abilities of each runner in the group, prior to the start of the trip. You will be running at the pace of the Lead Runner and running as part of a team. During the first day we will take runners on a short, easy paced trail route to ensure the runners are matched in the correct pace groups for further activities.

It is expected that anyone partaking in a Vine holiday will be capable of the below as a guide.

10 k flat road run – <70 minutes

21k Half Marathon – Flat < 2 hrs 15

Hilly 10 k trail run with +/- 500 metres ascent in under 2 hrs

Risks

In booking a running holiday you, the client declares you are aware of, and understand the actual and potential risks through the activity of trail running in mountainous and remote areas. You, the client also declares that you are medically fit and will participate at your own risk. You are also declaring that you have undertaken the necessary physical and mental training in order to have the correct level of fitness for your chosen holiday. If you suffer from a medical condition that may prejudice your participation you must provide a medical certificate from your doctor stating that they believe you may safely undertake the activity you have
Running on trails, particularly in mountain trails presents serious medical risks as well as being both mentally and physically exhausting. These can include but are not limited to hyperthermia, hypothermia, kidney failure, heart failure and dehydration. By enrolling on a Vine holiday, you fully accept, understand and appreciate these risks as well as any potential health consequences. Preparing adequately physically and mentally for your adventure is mandatory.

Safety on Table Mountain

Table Mountain does experience incidents each year relating to your personal safety including muggings, and on occasion fatal attacks. Your Run Leaders will always ensure we are aware of current dangers, hot spots and will do there best to ensure this will not occur but cannot guarantee your safety while on the trails. By enrolling on a Vine holiday you fully accept, understand and appreciate these risks as well as any consequences.

Heat

Heat illness and heat stroke (hypothermia) are serious risks. They are potentially life-threatening conditions, leading to death, renal shutdown, as well as brain damage. It is vital that runners can recognise the symptoms of heat illness, which include but are not limited to nausea, vomiting, headache, dizziness, faintness, irritability, lassitude, weakness, and rapid heart rate. Heat stroke may be signalled by less sweating and goose bumps, it is particularly dangerous since initial minimal symptoms can quickly accelerate to collapse and death in a short period of time. Sufficient hydration and electrolyte intake is important for preventing the onset of heat illness.

Media

By agreeing to these Terms & Conditions you, the client grant permission to The Vine and its affiliated sponsors to use photographs, motion pictures, recordings, data or any other record of your participation in the holiday for any legitimate purpose without remuneration. The Vine shall ensure that appropriate security measures are in place to protect your personal data.

Client Cancellation

If you wish to cancel you must notify The Vine in writing, where upon the following charges will be applied from the date they receive your notice of cancellation:

More than 4 weeks (28 days) before the start date.

Leaving A Trip

It is understood that if you decide to voluntarily leave an activity The Vine shall not be held liable for your safety, well-being or costs incurred following your departure from an activity. Above rules then the Lead Runner or Event Director reserve the right to cancel your holiday with no refund.

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